Delivery all over Lebanon for $4. Pay cash on delivery.

Frequently Asked Questions

Quick answers about delivery, payment, returns, sizes and ordering.

Delivery

Do you deliver all over Lebanon?

Yes, we deliver to all areas of Lebanon. Delivery is $4 per order and is shown at checkout.

How long does delivery take?

Most orders arrive within 1 to 3 working days, depending on your area.

Payment

How can I pay?

We currently accept cash on delivery: you pay the courier in cash when your order arrives.

Which currency do you use?

All prices are in US dollars (USD), and you pay the courier in US dollars on delivery.

Returns

Can I return or exchange an item?

Yes. Unused, unopened items in their original packaging can be returned or exchanged within 7 days of delivery. If something arrives damaged or wrong, tell us within 48 hours and we will replace it or refund you.

Wholesale

Do you sell larger quantities?

Many items come in packs of 12, 25, 50 or 100 pieces, or by the kilo. For larger quantities, message us on WhatsApp and we’ll help you choose.

Availability

Are all products in stock?

Each product page shows availability. If a size or color is out of stock, message us on WhatsApp to check when it’s back.

Sizes & colors

How do I read the sizes?

All sizes are in centimeters. For boxes, 10 × 15 + 5 means a 10 × 15 cm base and a 5 cm height. For bags, 16 × 20 + 7 means 16 cm wide, 20 cm high with a 7 cm side gusset.

Which colors are available?

Each product page shows its colors. Pick your color before adding the item to your cart.

Products

Do you print logos or make custom sizes?

No. Merci Wrap & Pack sells ready-made packaging only. We don’t offer custom printing, logo printing or custom sizes.

Ordering

Can I order on WhatsApp?

You can order online any time, or message us on WhatsApp at +961 70 247 811.

Is there a minimum order?

No, there is no minimum order.

Questions about sizes, colors, quantities or your order? We're happy to help.